Support blog | BlueSky

Tips, Tricks & Solutions to the
Known Issues

blog

Troubleshooting launch issues with BlueSky Statistics v10.x

Troubleshooting launch issues with BlueSky Statistics v10.x Note: This technote contains two sections one for Windows users and another...

Troubleshooting launch issues with BlueSky Statistics v10.x on a Mac

Troubleshooting launch issues with BlueSky Statistics v10.x on a Mac If you see the image below when you launch BlueSky Statistics on a...

Improved Support for User Locale in BlueSky Statistics v10.3.2

Improved Support for User Locale (non-English characters in dataset) in BlueSky Statistics v10.3.2 (Windows only) We have improved...

Workaround for a known issue with BlueSky Statistics v10.3.1

Workaround for a known issue where sometimes dialog do not launch when clicked from the menu dropdown, in BlueSky Statistics 10.3.1...

Troubleshooting launch issues with BlueSky Statistics v10

Troubleshooting launch issues with BlueSky Statistics v10 Note: This technotes applies to BlueSky Statistics 10 ONLY. Please make sure...

Installing R package in BlueSky Statistics v10

Installing R package in BlueSky Statistics v10 The R executable and packages that ship with BlueSky Statistics is located in the...

'fontconfig' error on Mac in BlueSky Statistics v10.x

When you launch the application you may see a message below This is because you need to install fontconfig. You can follow the...

Locating BlueSky Statistics logs on a Mac

Locating logs on a Mac 1. Launch the BlueSky Statistics application 2. On the top menu bar, look on the top right for the...