Troubleshooting launch issues with BlueSky Statistics v10.x on a Mac
If you see the image below when you launch BlueSky Statistics on a Mac and the application does not launch, the cause of the problem is you have not installed XQuartz.
![](https://static.wixstatic.com/media/170017_1318c3de21e54ae7bd6efe7a940099e2~mv2.png/v1/fill/w_349,h_329,al_c,q_85,enc_auto/170017_1318c3de21e54ae7bd6efe7a940099e2~mv2.png)
BlueSky Statistics 10.x GA for Mac, requires you to first install XQuartz. See https://www.xquartz.org/ for download links.
Deleting the application data on Mac
1. Close the BlueSky Statistics application
2. Open up the Finder application on your Mac and click Go>Go to Folder as below
![](https://static.wixstatic.com/media/170017_bcb5fd31406c4c1cb0859d5c595e1b0e~mv2.png/v1/fill/w_624,h_436,al_c,q_85,enc_auto/170017_bcb5fd31406c4c1cb0859d5c595e1b0e~mv2.png)
3. Enter the path ~/Library/Application Support/BlueSky Statistics/ as below
![](https://static.wixstatic.com/media/170017_474ef2ba4d22478ba3f7d8eed1566a38~mv2.png/v1/fill/w_623,h_219,al_c,q_85,enc_auto/170017_474ef2ba4d22478ba3f7d8eed1566a38~mv2.png)
4. You will see the screen below
![](https://static.wixstatic.com/media/170017_c985fec89cfe422a80016795531460d3~mv2.png/v1/fill/w_624,h_235,al_c,q_85,enc_auto/170017_c985fec89cfe422a80016795531460d3~mv2.png)
5. Right click on the BlueSky Statistics folder and select Move to trash
![](https://static.wixstatic.com/media/170017_6511db6cf9dd46d786ec20312539afe5~mv2.png/v1/fill/w_623,h_310,al_c,q_85,enc_auto/170017_6511db6cf9dd46d786ec20312539afe5~mv2.png)
i cannot get it to launch. Tried everything, from deleting and reinstalling xQuartz and also deleting the application support folder as described above. I am on a mac with the M1 chip and downloaded the correct version. the error message i get is that R could not be launched, and when i click ok blueskystats closes down. any help would be appreciated.